Onboarding & Enhanced Support

A defined workflow backed by enhanced support.

Experienced support at every step, from scoping the household to delivering customized reports. Whether you need private investment reporting, consolidated balance sheets, or family office services, we manage the setup, work through the details, and remain available as needs evolve.

Step 1 of 4

Define the scope

Review the household, reporting priorities, and support needs. Agree on the assets and entities to include, and design templates for the deliverables.

Every household is different. We tailor the setup to its complexity, available records, and reporting needs, with a clear scope agreed before work begins.

How VIA is different

Data Processor vs. VIA.

A data processor collects and organizes data. VIA handles each step through the finished deliverable.

1. Collect Documents

Processor
VIA

Fund documents, K-1s, capital statements, and valuations are gathered as they arrive.

2. Structure Data

Processor
VIA

Holdings are normalized into one consistent, coded data set.

3. Reconcile & Code

Your team
VIA

Positions are reconciled to source records and mapped to the household's entities and ownership.

4. Manage the Platform

Your team
VIA

The reporting platform is maintained, updated, and quality-checked each period.

5. Review & Deliver

Your team
VIA

Reports are reviewed for accuracy, branded for your firm, and delivered to the advisor.

Alternatives Data Processor

Structured data — your team still builds, reviews, and delivers the report

VIA

Client-ready report — reviewed and delivered

Structured data is not a client report.

The Deliverables

Tailored reporting that gives families and advisors accurate information and the clarity to make better-informed decisions.

Tax-Ready Package — Q3 2026VIA

$4.8M Taxable Activity

Realized gains$1.2M

Distributions received$2.9M

Carryforward losses$0.7M

Illustrative — delivered under your brand

CPA — Tax Package

VIAPrepared for delivery

Hover over a recipient to see their copy

CPA

Tax-ready package

Estate Attorney

Funding & trust updates

Insurance Advisor

Coverage review

Family Members

Their own copy

Illustrative

Security & data handling

VIA is built around secure, client-authorized access, with credentials stored in an encrypted vault and data protected both in transit and at rest. Access is role-based, limited to what is necessary, and fully logged. SOC 2 Type II remains on the roadmap, and detailed security documentation is available on request.

Packages

Three packages, scoped to your firm.

Reporting

Best for firms with in-house operations

Your team collects documents; VIA manages everything from there.

  • Onboarding with history to inception
  • Statement extraction and verification
  • Custodian and fund manager reconciliation
  • Position-level private investment tracking
  • Reporting platform setup and maintenance
  • Quarterly report review and delivery
Most common

Full-Service

Best for MFOs and breakaway teams

Everything in Reporting, plus VIA manages document collection.

  • Document collection and fund manager follow-up
  • Client authorization coordination
  • K-1 tracking by position
  • Capital call and distribution alerts

Family Office Reporting & Consulting

Best for SFOs and complex households

Everything in Full-Service, plus planning and accounting support.

  • Pre-K-1 tax estimates
  • Two-year capital forecasts
  • Multi-entity bookkeeping and P&L
  • CPA and estate attorney coordination

Pricing is scoped to each firm by the number of households, positions, and entities. We confirm the full build before you commit. Tax & Liquidity Modeling is also available as an add-on to Reporting and Full-Service.

Reporting visuals on this page are simplified illustrations for demonstration purposes only. They are not actual VIA client reports and do not represent the full scope, level of detail, formatting, or functionality of VIA’s reporting services. Data shown is illustrative and does not reflect actual client information or investment results. Actual reporting varies by engagement, client needs, and reporting platform.

Book a Demo.