Clarity across the full balance sheet.

01Who is VIA for?

VIA supports RIAs, multi-family offices, single-family offices, and breakaway advisors managing complex private investments and family balance sheet reporting.

02What does VIA do?

We bring investments and the broader balance sheet into one clear financial picture. Our team combines deep expertise in private investments with ongoing data collection, reconciliation, and maintenance to deliver client-ready reporting that supports more informed decisions for clients and their advisors.

03How is VIA different?

VIA combines data processing with dedicated reporting expertise. We manage the full process, from document collection and reconciliation to report customization and ongoing maintenance, helping your team expand its reporting capabilities.

04Do we need to change our reporting platform?

VIA has a preferred reporting stack and can implement and maintain a dedicated instance for your team. We can also work within your existing solution, depending on your platform and reporting needs.

05Who handles document collection and information gathering?

Choose the approach that works best for your team. Your team collects: you provide the documents, and VIA handles processing and reconciliation. VIA collects: we gather statements and follow up with funds for missing documents on your behalf.

06Does VIA reconcile historical data since inception?

We reconstruct and reconcile each investment's transaction history from inception, using available records to support accurate performance reporting and a complete record of capital activity.

07How often is reporting updated?

Investment reporting is updated as capital activity occurs or new valuations become available. Other balance sheet assets are typically updated annually or semi-annually.

08Can reports feature our firm's branding?

Reports can feature your firm's branding or leverage VIA's standard formatting.

09Who has access to our data?

Access is limited to your team, your clients, and authorized VIA personnel. Permissions are role-based, and access is logged.

10How is our data protected?

Data and account credentials are encrypted both in transit and at rest. Security documentation is available on request.

11How is pricing determined?

Pricing is tailored to the level of support you need and the complexity of the households, investments, and entities we support. Each engagement begins with a clearly defined scope and agreed-upon fees.

12What are the different service tiers?

Private Fund Reporting: document collection, transaction reconciliation, and ongoing reporting on private investment performance and capital activity. Full-Service: comprehensive balance sheet reporting across investments, assets, and liabilities, along with cash flow projections and ongoing reporting administration. Family Office Reporting & Consulting: broader support that includes multi-entity bookkeeping, financial statements, coordination with tax and estate advisors, and planning and consulting services.

13Who is on the VIA team?

VIA was built by advisors with firsthand experience managing and reporting on complex portfolios. The same team remains directly involved, bringing practical expertise and personal accountability to your ongoing reporting.

14Can VIA help with tax season?

Our team gathers and organizes tax documents, reviews K-1s, and compiles pre-K-1 estimates to support tax projections. We coordinate with CPAs and estate attorneys so they have the information needed for accurate planning.

15How does VIA coordinate with our family's advisors?

As part of our Family Office service, VIA works directly with your CPA, estate attorney, and other trusted advisors to organize financial information, coordinate requests, and track follow-through, reducing the administrative burden on your family.

16How do we get started?

Book a demo. We review your households, reporting priorities, and support needs, then agree on scope before any work begins.

17What do you need from us?

Client authorization to access accounts and statements. VIA coordinates the rest, from setup through delivery of the first report.

18What does onboarding look like?

Define the scope → Authorize and connect → Build and reconcile → Customize and deliver